Advice and service

The Study Program Service team is the first point of contact for all students, lecturers and staff of the KIT-Department of Civil Engineering, Geo and Environmental Sciences and is available to answer organizational questions about the study programs and studies. If necessary, we refer students to other contact persons such as examination boards, student advisory services, etc.

Before visiting the office hours or sending us an e-mail, it is worth taking a look at our FAQ for students or staff.

There you will find information on course-specific questions from A to Z. If you cannot find the answer to your question(s) there, various people within and outside our KIT-Department can help you with your request.

 

The following contact points are available to you within the department:
When do I contact the BGU Study Program Service?
The Study Program Service helps students with general questions about their studies and is responsible for booking recognitions, Master's credits, interdisciplinary qualifications and much more. If necessary, students are referred to other contact persons, e.g. the Examination Board.
When should I contact the academic advisor?
If you have questions specific to a particular study program, please contact the academic advisors for that study program. The academic advisors also provide counseling for students changing universities or study programs and for applicants with alternative university entrance qualifications.
When do I contact the examination board / examination commission?
The examination boards/commissions of the respective study programs are responsible for applications in special cases, such as extensions of deadlines for theses or maximum duration of study, hardship applications, certificates for the BAföG office, etc.
When should I contact the Internship Office?
The Internship Office supports civil engineering students with questions relating to internships during their studies.
When do I contact the ERASMUS office?
The ERASMUS Office is available for general questions and administrative matters relating to a stay abroad.
When do I contact the International Coordination Office?
The Coordination Office helps international students and employees of our department with questions about studying and living in Germany.
When do I contact the student representatives at BGU?
The student representatives represent all students on the respective study programs. The members are contact persons, problem solvers and mouthpieces for the students and help with all study-related problems.
The following contact points are available outside the department:
KIT Studierendenservice
The KIT Studierendenservice is the point of contact for all general student administration matters such as re-registration, de-registration, leave of absence, examination administration and the issuing of certificates, diplomas and certificates that are not directly available via the Campus Management Portal.
Student Advisory Service (ZSB)
The ZSB is the point of contact for pupils, parents and prospective students for all questions relating to studying as well as for students with questions such as the organization of studies, the organization and management of studies, study problems, compatibility of studies and family / child, change of course or university, impending loss of exams and dropping out of studies.
International Students Office (IStO)
The IStO is the contact point for all international students at KIT as well as for KIT students who need help and support during a temporary study or internship abroad (e.g. within the framework of ERASMUS+).
MINT-Kolleg
The MINT-Kolleg is a contact point for students in their first semesters, which supports them in the transition from school to university and prepares them for studies in mathematics, computer science, natural sciences and technology.
Zentrum für Lehrkräftebildung (ZLB)
The ZLB is the central point of contact for all students studying to become secondary school teachers at KIT, as well as the interface to other institutions involved in teacher training, such as the Regional Council, the State Teacher Examination Office and the State Seminar for Didactics and Teacher Training.
Studierendenwerk Karlsruhe
The Studierendenwerk is the contact point for questions about housing, BAföG, childcare, food and various counseling services.